1. Standard Cancellation Schedule
- 10 days or more prior to departure: 97% refund (3% administrative/payment fee retained).
- 3 to 9 days prior to departure: 50% refund.
- Less than 72 hours (3 days) prior to departure or no-show: Non-refundable (0% refund).
2. How to Cancel or Reschedule
All cancellations or modification requests must be sent in writing to post@norwayactive.no, referencing your booking confirmation number.
3. Cancellations by Norway Active
If Norway Active AS must cancel a tour due to extreme weather or operational safety issues, you will be offered a free reschedule or a 100% refund.